Business Details
23 Years
experience
Emergency
services
Trusted Contract Cleaning Services in London
Established in February 2003, New Horizon Cleaning has grown into a leading contract cleaning provider across London and the Home Counties. Our success stems from prioritising employee welfare, rigorous training, and a commitment to excellence. Every team member receives comprehensive induction training, ensuring adherence to health and safety standards and industry-specific protocols. We operate with a philosophy centred on delivering promises, providing exceptional customer care, and maintaining honesty and value for money. With a turnover exceeding 4 million and a workforce of 200, we specialise in sectors where our expertise guarantees consistent, high-quality results.Our ISO 45001 and ISO 14001 accreditations underscore our dedication to safety and environmental responsibility. We tailor services to meet diverse client needs, offering customised cleaning and facilities management solutions. Our focus on listening to clients ensures their operational requirements are met with precision and reliability. Continuous improvement drives our pursuit of perfection, evidenced by year-on-year growth and long-standing client partnerships. We maintain transparency through documented processes, comprehensive reporting, and a management team committed to controlled, sustainable growth.
Services
Education
Commercial Offices
Aviation
External Cleaning
Facilities Management
Details
- Year established: 2003
Highlights and features
- ISO-certified health and safety management systems ensure compliance and staff welfare.
- Comprehensive induction training for all employees, regardless of prior experience.
- Tailored cleaning programs meeting diverse client needs across multiple sectors.
- Environmentally responsible practices using biodegradable products and waste reduction.
- 24/7 support for urgent cleaning and facilities management requirements.
Associations and certifications
- ISO 45001:2018
- ISO 14001:2015
What people say
Reliable staff
Tailored solutions
Eco-friendly practices
Competitive pricing
Excellent communication
Services
Commercial Cleaning
Our commercial cleaning services cater to offices and business premises, ensuring hygienic, professional environments. We implement tailored schedules and industry-standard protocols to maintain cleanliness and safety. Clients benefit from consistent, reliable service delivered by trained staff.
Facilities Management
Comprehensive facilities management solutions cover maintenance, security, and operational efficiency. We provide customised plans to streamline building operations and enhance functionality. Our approach ensures long-term reliability and cost-effectiveness for clients.
Aviation Cleaning
Specialised aviation cleaning addresses aircraft and terminal hygiene requirements. We adhere to strict safety regulations and time-sensitive protocols. Our expertise ensures compliance with aviation industry standards and passenger safety expectations.
External Cleaning
External cleaning services include window washing, facade maintenance, and grounds care. We use eco-friendly products and equipment to preserve building aesthetics and safety. Clients receive durable, visually appealing results with minimal environmental impact.
Education Sector Cleaning
Tailored cleaning for educational institutions maintains safe, conducive learning environments. Our staff follow child-friendly protocols and strict hygiene standards. Services include classroom sanitisation, food area cleaning, and compliance with educational sector regulations.
Questions
What sectors does New Horizon Cleaning operate in?
We specialise in education, commercial offices, aviation, external cleaning, and facilities management across London and the Home Counties.
How does New Horizon ensure cleaning quality?
Through ISO-certified processes, staff training, and tailored client programs that prioritise consistency and compliance with industry standards.
Are environmentally friendly products used?
Yes, we use biodegradable, pH-neutral chemicals and implement waste reduction measures to protect the environment and staff.
Can New Horizon handle urgent cleaning requests?
Our 24/7 emergency services address urgent cleaning and facilities management needs promptly and effectively.
How are staff trained for cleaning roles?
All employees undergo comprehensive induction training covering safety, equipment use, and sector-specific protocols before independent work.