Business Details
Emergency
services
Your Trusted Partner for Commercial Cleaning Solutions in Surrey
Emperor Cleaning Services is a Surrey-based family-run company with a legacy dating back to the 1950s. Founded by the late Michael Roche as a small window cleaning business in London's West End, we have evolved into a respected nationwide provider of commercial and industrial cleaning solutions. Our ethos centres on delivering tailored, high-standard services that prioritise cost-effectiveness and client satisfaction. With decades of industry experience, we specialise in creating customised cleaning packages, utilising eco-friendly products and advanced techniques to meet diverse client needs.Our team comprises fully vetted, qualified professionals committed to maintaining rigorous health and safety standards. We pride ourselves on offering direct access to management, flexible contract terms, and 24-hour support to ensure seamless service delivery. As a VAT-registered business with public liability insurance, we combine Prochem-certified expertise with extensive in-house monitoring to guarantee exceptional value and reliability across all our operations.
Services
Office Cleaning
End of Tenancy Clean
Washroom Services
Carpet Cleaning
Window Cleaning
Commercial Premises Cleaning
Hard Floor Maintenance
Upholstery Steam Cleaning
Highlights and features
- Fully vetted and qualified staff with industry expertise
- Direct access to management without call queues
- Flexible contracts with no long-term commitments
- 24-hour support for urgent cleaning requirements
- Eco-friendly products and VAT-registered operations
Associations and certifications
- Prochem-certified specialists
Services
Office Cleaning
Tailored office cleaning packages designed to maintain productivity and hygiene in commercial environments. Our services include routine maintenance, communal area servicing, and flexible scheduling to accommodate business operations. We utilise eco-friendly products and advanced techniques to ensure a clean, healthy workspace that enhances employee well-being and client perceptions.
End of Tenancy Clean
Comprehensive end-of-tenancy or relocation cleaning services to prepare premises for new occupants. Our specialists handle all areas including kitchens, washrooms, and reception spaces, using high-grade equipment to achieve deep cleanliness. This service ensures compliance with lease agreements and leaves properties in showroom condition for inspections.
Washroom Services
Dedicated washroom cleaning to maintain hygienic, fresh facilities across commercial premises. Our team employs specialist chemicals and equipment to sanitise surfaces, fixtures, and high-traffic areas. Regular maintenance reduces illness risks and ensures compliance with health standards while enhancing user comfort and satisfaction.
Carpet Cleaning
Professional steam cleaning for carpets and upholstery using Prochem-certified methods. We remove deep-seated dirt and stains while preserving fabric integrity, with options for eco-friendly treatments. This service extends the lifespan of furnishings and maintains a pristine appearance in offices, showrooms, and public spaces.
Window Cleaning
Pure water window and fascia cleaning using telescopic poles for safe, efficient results. This method eliminates the need for ladders, reducing risks while achieving streak-free clarity. Ideal for commercial buildings, our service maintains exterior aesthetics and ensures clear visibility for businesses.
People
Lorraine Delacy
Director
Lorraine Delacy, daughter of founder Michael Roche, oversees daily operations with over 30 years of industry experience. She upholds the company's founding ethos of tailored service while implementing modern cleaning methodologies to meet evolving client needs.
Michael Delacy
Operations Manager
Michael Delacy, grandson of the founder, manages service delivery and staff training. With expertise in eco-friendly cleaning technologies, he ensures adherence to Prochem standards and maintains the family legacy of reliability and customer-centric solutions.
Questions
What commercial cleaning services do you offer?
We provide office cleaning, end-of-tenancy cleans, washroom maintenance, carpet/upholstery steam cleaning, and pure water window cleaning across Surrey and surrounding areas.
Are your cleaning staff qualified?
Yes, all staff are fully vetted, Prochem-certified, and trained in modern eco-friendly techniques with direct management oversight for quality assurance.
Do you offer flexible contract terms?
We provide tailored packages with no long-term fixed contracts, allowing adjustments to service scope or frequency as your business needs change.
Can you handle urgent cleaning requests?
Our 24-hour support team responds promptly to emergencies, including post-incident sanitisation or last-minute deep cleaning requirements for commercial premises.
What areas do you service?
Based in West Molesey (KT8 2LG), we serve Surrey and surrounding regions with both regular and one-off commercial cleaning solutions.
Do you use environmentally friendly products?
Yes, we prioritise non-hazardous, eco-friendly cleaning agents across all services while maintaining high standards of effectiveness and safety compliance.
