Business Details
18 Years
experience
Professional Carpet, Upholstery & Floor Cleaning Services in Horsham
TRUECLEAN is an independently owned and operated specialist in carpet, upholstery, and hard floor cleaning services. Established in 2008 and based in Southwater near Horsham, West Sussex, we serve residential and commercial clients across Sussex and Surrey. Our expertise spans natural stone floor care, luxury vinyl tiles, tile and grout cleaning, and infection control. We pride ourselves on delivering unrivalled expertise, professionalism, and a 100% satisfaction guarantee. Our owner-operator, Nigel Davies, brings years of industry experience to ensure exceptional results.We are accredited by TrustMark, NCCA, Which? Trusted Traders, and Trading Standards Buy with Confidence. Our CRB-checked team adheres to strict codes of conduct, offering peace of mind through comprehensive insurance and transparent pricing. We provide free, no-obligation quotes and a 14-day spill protection guarantee. Customer satisfaction remains our primary motivation, achieved through honest, inclusive pricing and no high-pressure sales tactics. Our accreditations and client testimonials reflect our commitment to quality and reliability.
Services
Carpet Cleaning
Upholstery Cleaning
Oriental Rug Cleaning
Stone Floor Cleaning
Vinyl Floor Cleaning
Infection Control
Details
- Year established: 2008
Highlights and features
- We have over 15 years of experience in carpet and floor cleaning.
- We are TrustMark and NCCA accredited for quality and reliability.
- We offer a 100% money-back guarantee on all services.
- We provide 14-day post-cleaning spill protection at no extra cost.
- Our team is CRB checked and trained to industry standards.
Associations and certifications
- TrustMark
- Trading Standards Buy with Confidence
- Which? Trusted Traders
- National Carpet Cleaners Association (NCCA)
What people say
Professional service
Excellent results
Highly recommend
Reliable and efficient
First-class service
Services
Carpet Cleaning
TRUECLEAN offers deep carpet cleaning using industry-approved methods, removing dirt and allergens while extending carpet lifespan. We cater to residential and commercial properties, ensuring hygienic, fresh results. Our NCCA-accredited techniques meet PAS 86:2008 standards for safety and effectiveness.
Upholstery Cleaning
We clean all upholstery fabrics with low-moisture techniques to prevent damage, restoring soft furnishings to like-new condition. Our methods protect fabric integrity while eliminating stains and bacteria. Ideal for sofas, chairs, and office seating in domestic and commercial settings.
Stone Floor Cleaning
Specialist natural stone floor cleaning and polishing services revive the appearance of marble, limestone, and granite. We use pH-neutral products to avoid etching, ensuring surfaces remain protected and visually striking. Suitable for both residential and commercial premises.
Vinyl Floor Cleaning
TRUECLEAN cleans and seals luxury vinyl tiles (LVT), Amtico, and Karndean floors, removing grime without compromising wear layers. Our process enhances durability and aesthetics, making it ideal for high-traffic areas in homes and businesses.
Oriental Rug Cleaning
We provide specialist cleaning for oriental and handmade rugs, combining gentle techniques with thorough stain removal. Our process preserves fibres and dyes, maintaining the rug's value and appearance. Includes inspection and minor repair advice.
People
Nigel Davies
Owner/Operator
Nigel Davies is a CRB-checked, NCCA-accredited cleaning specialist with over 15 years' experience. He leads TRUECLEAN's operations, ensuring all work meets TrustMark and Which? Trusted Trader standards. Passionate about customer satisfaction, he personally oversees every project.
Questions
What areas do you serve?
We operate throughout Sussex and Surrey, including Horsham, Billingshurst, and Haywards Heath for residential and commercial clients.
Are your services guaranteed?
Yes. We offer a 100% satisfaction guarantee, with free re-cleaning or a full refund if required.
How are you accredited?
We are accredited by TrustMark, NCCA, Which? Trusted Traders, and Trading Standards Buy with Confidence schemes.
Do you offer emergency cleaning?
We do not provide emergency services but prioritise urgent requests during regular working hours.
Can you clean commercial premises?
Yes. We service offices, retail spaces, and other commercial properties with tailored cleaning solutions.
What payment methods do you accept?
We accept credit card payments via Payatrader, with transparent, upfront pricing.
