Business Details
Emergency
services
Open 24/7
always available
Professional Carpet & Upholstery Cleaning in New Forest
Established by Zita and Peter, New Forest Carpet Clean is a family-run business delivering professional carpet, rug, and upholstery cleaning services across Hampshire and Dorset. With over two decades of combined experience in the industry, we utilise the latest Prochem-certified equipment and eco-friendly techniques to ensure thorough, efficient results. Our commitment to quality is underscored by our 100% money-back guarantee and a meticulous seven-step cleaning process that removes allergens, dirt, and stains while preserving fabric integrity.As a locally owned enterprise, we prioritise punctuality, transparent pricing, and personalised service, ensuring every client receives tailored solutions and immediate support for emergencies. Our teams expertise extends to mattress sanitisation, leather care, and hard-floor cleaning, supported by advanced machinery like the Powr Flite PFR 1350 for optimal extraction and rapid drying.
Services
Carpet Cleaning
Rug Cleaning
Upholstery Cleaning
Mattress Sanitisation
Leather Cleaning
Highlights and features
- We are a family-run business with 20+ years of combined industry experience.
- Our team uses the latest Powr Flite extraction machines for superior cleaning.
- 100% money-back guarantee on all services provided.
- Fully Prochem-trained and insured for client peace of mind.
- Emergency call-outs available with rapid response times.
Associations and certifications
- Prochem
What people say
Trustworthy service
Excellent job
Thorough clean
Good value
Rapid response
Services
Carpet Cleaning
Our carpet cleaning utilises high-powered extraction machines and a seven-step process to remove dirt, allergens, and stains. The method includes dry soil removal, pre-treatment, hot water extraction, and rapid drying, ensuring carpets are hygienic and revitalised. Ideal for residential and commercial spaces seeking long-lasting cleanliness and improved indoor air quality.
Rug Cleaning
Specialist rug cleaning involves pre-inspection, high-filtration vacuuming, and gentle yet effective chemical treatments. We use hot water extraction to eliminate deep-seated dirt and bacteria, followed by stain protection application. This service preserves rug fibres and extends lifespan while restoring vibrant patterns and textures.
Upholstery Cleaning
Upholstery cleaning targets dirt, oils, and pollutants embedded in furniture. Our process includes pre-spraying, manual agitation, and low-moisture extraction to protect padding and frames. The result is refreshed, hygienic upholstery that enhances room aesthetics and prolongs furniture durability.
Mattress Sanitisation
This service eradicates bed bugs, mites, and bacteria using anti-allergy sanitisation. The deep-cleaning process removes contaminants and odours, improving sleep hygiene. A protective treatment is applied to inhibit future infestations, ensuring a healthier sleeping environment.
Leather Cleaning
We clean and protect leather upholstery, handbags, and accessories using pH-balanced solutions. The process removes grime and conditioners leather to prevent cracking. Protective coatings are applied to resist stains, maintaining the materials durability and appearance.
People
Zita
Co-Owner
Zita co-founded New Forest Carpet Clean with her husband Peter, bringing over two decades of customer service expertise. She oversees operations and client relations, ensuring every job meets the companys high standards of professionalism and care.
Peter
Co-Owner
Peter, alongside Zita, manages hands-on cleaning operations. His technical proficiency with advanced equipment and attention to detail ensure thorough, efficient service. Clients frequently commend his promptness and skill in resolving challenging stains.
Questions
What areas do you cover?
We serve New Forest, New Milton, Hampshire, Dorset, Milford on Sea, Ringwood, and Barton on Sea.
Do you offer emergency cleaning services?
Yes, we provide urgent call-outs for spillages and stains, with rapid response times.
Are your cleaning products eco-friendly?
We prioritise eco-conscious solutions to protect families, pets, and the environment.
What is your cancellation policy?
We require 24 hours’ notice for cancellations to avoid charges.
Do you guarantee your work?
Yes, we offer a 100% money-back guarantee if you’re unsatisfied with our service.
How long does drying take?
Using rapid dry blowers, carpets and rugs typically dry within 2-4 hours.
