Business Details
10 Years
experience
Professional Carpet & Upholstery Cleaning Services
Established in 2016 by Michael Mckenzie, a former British Army professional with 24 industry certifications, Paramount Cleaning has become a trusted name in carpet and upholstery cleaning across Waterlooville and surrounding areas. Our foundation rests on a commitment to customer-first principles, combining advanced training from the National Carpet Cleaners Association with state-of-the-art equipment to deliver exceptional results. With over 7,000 completed jobs and 390+ five-star reviews, we maintain rigorous standards through 10 million public liability insurance and ongoing professional development. Our unique value proposition lies in tailored cleaning solutions using hot water extraction and specialist products, supported by a 100% satisfaction guarantee. As active members of the cleaning community, we continually refine our methods to address evolving customer needs while maintaining competitive pricing.Our operational philosophy prioritises transparency, with clear communication throughout the service process from initial assessment to final inspection. This approach has earned recognition as NCCA Carpet Cleaner of the Month and sustained loyalty from both residential and commercial clients. We differentiate ourselves through technical expertise evidenced by verifiable qualifications, comprehensive service coverage including stain removal and fibre protection, and practical conveniences like furniture relocation assistance. Our investment in education and equipment ensures we meet industry benchmarks while maintaining affordability, demonstrated by repeat custom from satisfied households and businesses.
Services
Carpet Cleaning
Upholstery Cleaning
Rug Cleaning
Leather Cleaning
Vinyl Floor Cleaning
Commercial Carpet Cleaning
Carpet Repairs
Details
- Year established: 2016
Highlights and features
- 24 industry certifications from recognised training providers
- 10 million public liability insurance coverage
- NCCA Carpet Cleaner of the Month award winner
- Investment in commercial-grade cleaning equipment
- 390+ verifiable five-star Google reviews
Associations and certifications
- National Carpet Cleaners Association
What people say
5-star reviews
Excellent service
Highly recommend
Professional staff
Outstanding results
Services
Carpet Cleaning
Our hot water extraction method removes deep-seated dirt and bacteria while preserving carpet fibres. Using truck-mounted equipment and eco-friendly solutions, we restore both appearance and hygiene. Regular maintenance extends carpet lifespan by preventing fibre degradation from accumulated contaminants.
Upholstery Cleaning
Specialist cleaning for sofas and chairs using low-moisture techniques that protect delicate fabrics. Our process eliminates odours and stains while maintaining material integrity. Protective treatments available to resist future soiling and spills.
Rug Cleaning
Deep cleaning service for all rug types using pH-balanced solutions that preserve colours and textures. Includes odour elimination and drying assistance to maintain rug condition. Suitable for both synthetic and natural fibre rugs.
Leather Cleaning
Professional restoration of leather furniture using specialist conditioners that revitalise worn surfaces. Our process removes ingrained dirt while replenishing natural oils to prevent cracking and maintain leather's appearance.
Commercial Carpet Cleaning
Tailored cleaning solutions for business premises that minimise disruption while maintaining hygiene standards. Our methods comply with industry regulations and include daytime cleaning options for operational flexibility.
People
Michael Mckenzie
Owner
Former British Army professional with 14 years service, medically discharged in 2016. Completed 24 cleaning industry certifications since establishing Paramount. Combines military discipline with technical expertise to lead operations.
Questions
What carpet cleaning method do you use?
We primarily use hot water extraction (steam cleaning) combined with pre-treatment solutions. This method effectively removes dirt, bacteria, and stains while preserving carpet fibres.
Can you clean around furniture?
We can clean around most furniture items. We move sofas as standard but cannot relocate heavy items like beds or TV units for insurance reasons.
How long do carpets take to dry?
Drying time typically takes 2-4 hours depending on carpet type and environmental conditions. We provide fans to accelerate the drying process.
How often should carpets be cleaned?
Manufacturers recommend annual cleaning. High-traffic areas or homes with pets may benefit from more frequent maintenance to preserve appearance and hygiene.
Do you offer any guarantees?
Yes, we provide a 100% satisfaction guarantee. If you're not completely satisfied with our work, we'll return free of charge to address any concerns.
What payment methods do you accept?
We accept cash, debit cards, credit cards for residential clients, and BACS payments for commercial customers. Payment is due upon completion of service.
