Business Details
38 Years
experience
Expert Rug Carpet Upholstery Cleaning Plymouth
Captain Rug Wash has been delivering exceptional rug, carpet, upholstery, and stone cleaning services since 1988. Our team combines over 30 years of industry experience with advanced techniques to restore household and commercial interiors across the South West. We prioritise customer satisfaction through our Iron-Clad guarantee, ensuring every job meets exacting standards. Our specialists hold qualifications from the IICRC, Woolsafe, and Textile Pro Fibre Care, reflecting our commitment to expertise and quality. We operate with full insurance coverage and adhere to strict hygiene protocols, including PPE usage for client safety.Our multi-step cleaning processes utilise Envirosafe solutions to eliminate bacteria, odours, and stains while preserving material integrity. We serve residential and commercial clients in Plymouth, Devon, Cornwall, and surrounding areas, offering free consultations and transparent pricing. Our dedication to extending the lifespan of textiles through professional cleaning has earned us trusted recommendations from satisfied customers.
Services
Rug Cleaning
Carpet Cleaning
Upholstery Cleaning
Stone Care
Details
- Year established: 1988
Highlights and features
- We have over 30 years of combined experience in textile cleaning.
- Our team holds specialist qualifications from Woolsafe and IICRC.
- We offer a 100% satisfaction guarantee on all cleaning services.
- We use Envirosafe solutions for deep sanitisation and protection.
- Fully insured with transparent processes and no hidden fees.
Associations and certifications
- IICRC
- Woolsafe
- Textile Pro Fibre Care Specialist
What people say
Great results
Incredible
Second to none
Professional and reliable
Sparkling rug
Services
Rug Cleaning
Our rug cleaning service specialises in restoring Persian, Oriental, and all rug types to near-original condition. Using dusting, washing with Envirosafe solutions, and precision drying, we remove stains and odours while preserving fibres. The process includes fringe detangling, protection application, and delivery in protective wrapping. Clients receive a free re-clean guarantee if expectations aren't met.
Carpet Cleaning
Deep carpet cleaning employs hot water extraction and Envirosafe solutions to eliminate bacteria, viruses, and embedded dirt. Our multi-step process includes pre-inspection, vacuuming, stain removal, and fibre protection. Commercial and residential services cover synthetic, wool mix, and 100% wool carpets. Drying typically completes within 2-6 hours using industrial air movers.
Upholstery Cleaning
We clean sofas, armchairs, and commercial upholstery using tailored solutions for fabric types. The process involves vacuuming, pre-treatment, hot water extraction, and protective coating application. Air-movers accelerate drying, while post-cleaning advice helps maintain freshness. Services include pre-cleaning consultations and free quotes for stain removal or full-suite refreshes.
Stone Care
Stone flooring cleaning covers marble, granite, limestone, and LVT surfaces. Our method combines deep cleaning with protective treatments to enhance durability. Commercial and domestic clients benefit from grout restoration and safety flooring maintenance. The process removes ingrained dirt while preserving the natural appearance of terracotta, slate, and other materials.
People
Andi
Owner & Master Rug Cleaner
Andi, the qualified master rug cleaner behind Captain Rug Wash, holds IICRC certification and Woolsafe accreditation. With over 10 years of specialist rug cleaning experience and 30 years in the broader cleaning industry, he combines technical expertise with a passion for restoring textiles to their original condition.
Questions
What areas do you cover?
We operate across Plymouth, Devon, Cornwall, and the wider South West region for all our cleaning services.
Do you offer guarantees?
Yes, our Iron-Clad guarantee ensures free re-cleaning if results don't meet your expectations, with full refunds available.
How do you handle antique rugs?
Specialist techniques and gentle Envirosafe solutions preserve delicate fibres while effectively removing stains and odours from antique rugs.
Are services available during lockdowns?
We maintain full operations with enhanced PPE and hygiene protocols to safely serve clients during all restrictions.
What cleaning solutions do you use?
We use Envirosafe products for deep sanitisation, which effectively remove bacteria, viruses, and stubborn stains without damaging materials.
How long does drying take?
Carpet drying typically takes 2-6 hours, while upholstery dries within 1-2 hours using our industrial air-moving equipment.
