Business Details
Your Trusted Cleaning Partner in Plymouth
Penny's Cleaning began with a vision to deliver exceptional cleaning services to homes and businesses in Plymouth. Over the years, we have evolved from a small domestic cleaning service into a versatile company serving diverse industries. Our commitment to innovation led us to become Plymouth's first cleaning provider with an online booking system, simplifying scheduling for clients. Recognised by ThreeBestRated for multiple years, we take pride in our team's dedication and the trust our clients place in us. We prioritise customer satisfaction through flexible scheduling, public liability insurance up to 2 million, and a 100% satisfaction guarantee.Our services include regular domestic cleaning, commercial cleaning, and end-of-tenancy deep cleaning, tailored to meet individual client needs. We ensure consistency by assigning the same cleaner for recurring visits, fostering reliability and trust. Our transparent pricing model, based on property size, and no-contract policy reflect our client-centric approach. With over 15 years of industry experience, we combine traditional expertise with modern technology to deliver stress-free, high-quality cleaning solutions. Our mission is to create clean, welcoming spaces that enhance well-being, one home and business at a time.
Services
Domestic Cleaning
Commercial Cleaning
Office Cleans
End of Tenancy Cleaning
Deep Cleaning
Flexible Scheduling
Online Booking
Public Liability Insurance
Customer Support
Highlights and features
- We offer flexible scheduling with no contracts
- Our cleaners are directly employed and insured
- Transparent pricing based on property size
- Same cleaner on each visit for consistency
- 100% satisfaction guarantee with rescheduling or refund
What people say
Fantastic service
Highly recommend
Professional service
Great experience
Excellent service
Services
Domestic Cleaning
Our regular domestic cleaning service maintains your home's cleanliness with flexible scheduling options. Directly employed, insured cleaners ensure consistent quality and reliability. Clients benefit from tailored cleaning packages and a 100% satisfaction guarantee.
Commercial Cleaning
Professional cleaning solutions for businesses, including offices, care homes, and educational premises. Services reduce workplace illness risks while maintaining hygiene standards. Flexible hourly rates and tailored plans meet specific commercial needs.
End of Tenancy Cleaning
Comprehensive deep cleaning for property transitions, ensuring landlords' satisfaction. Services include kitchen, bathroom, and all-area detailing. Transparent pricing and satisfaction guarantee provide peace of mind for tenants and property managers.
Flexible Scheduling
Book weekly, fortnightly, or one-time cleans with no contractual obligations. Online system allows easy rescheduling or cancellation with 24-hour notice. Clients control cleaning frequency and specific requirements.
Public Liability Insurance
Comprehensive 2 million public liability insurance protects clients during service. This coverage demonstrates our commitment to trust and accountability, ensuring clients' properties are safeguarded against potential damages.
Questions
Will I always have the same cleaner?
Yes, recurring bookings receive a regular cleaner. If unavailable, we arrange a vetted cover cleaner upon request.
Do I need to be home during cleaning?
No. Provide access via key, lockbox, or instructions. Cleaners are fully vetted for security and reliability.
How does pricing work?
Domestic cleaning starts at £45/visit; commercial at £20/hour. Prices vary by property size and requirements.
Is there a minimum contract?
No contracts required. Cancel or reschedule via your account with 24-hour notice.
Do you clean on bank holidays?
Services are unavailable on bank holidays and weekends. Bookings on these dates are automatically cancelled.
What payment methods do you accept?
We accept card payments securely through our online system for convenience and safety.
