Business Details
12 Years
experience
Professional Cleaning Services in Hampshire
Established in 2014, Friendly Bears is a family-run cleaning service with over 15 years of combined industry experience. We specialise in regular domestic cleaning, end-of-tenancy cleans, deep cleaning, and commercial cleaning across Winchester and Southampton. Our team of fully trained professionals adheres strictly to UK Health and Safety Regulations, including COSHH compliance, ensuring a safe and hygienic service. We prioritise client relationships by assigning the same cleaner for every visit, fostering familiarity and consistency.Our tailored approach accommodates individual requirements, supported by a 'Trial Visit' system for new clients to establish optimal cleaning plans. Backed by Public Liability Insurance and individual cleaner policies, we guarantee reliability and transparency, with flexible payment options and a 4-week notice period for service termination. Proud members of Checkatrade and the Hampshire Chamber of Commerce, we maintain a 5-star quality standard through rigorous staff training and customer feedback integration.
Services
Regular Domestic Cleaning
End of Tenancy Cleaning
Deep Cleaning
Commercial Cleaning
Carpet Cleaning
Details
- Year established: 2014
Highlights and features
- 15 years of combined experience in domestic and commercial cleaning
- Same cleaner assigned for every visit to ensure consistency
- COSHH-compliant procedures for safe cleaning practices
- Public Liability Insurance and individual cleaner policies
- Flexible 'Trial Visit' system for customised cleaning plans
Associations and certifications
- Checkatrade
- Hampshire Chamber of Commerce
What people say
Friendly, reliable
Excellent standard
Flexible and accommodating
Thorough and considerate
Fantastic job
Services
Regular Domestic Cleaning
Our regular domestic cleaning service offers tailored solutions for homes in Winchester and Southampton. Clients receive consistent service through assigned cleaners who become familiar with specific requirements. We accommodate flexible scheduling options including weekly, fortnightly, or one-off cleans, with all materials provided. The service includes dusting, vacuuming, kitchen and bathroom sanitisation, and optional oven/fridge cleaning, ensuring homes maintain exceptional cleanliness standards.
End of Tenancy Cleaning
Designed to meet landlord and estate agent expectations, our end-of-tenancy cleaning guarantees deposit return compliance. The service covers comprehensive tasks including carpet washing, paintwork sanitisation, window cleaning, and removal of accumulated grime. Our technicians use professional-grade equipment to achieve spick-and-span conditions, with optional carpet cleaning packages available for multi-room bookings across Southampton and Winchester properties.
Deep Cleaning
Our deep cleaning service targets neglected areas with thorough scrubbing of kitchens, bathrooms, and living spaces. Trained teams perform intensive dusting, mopping, cobweb removal, and appliance cleaning, including fridge interiors and kitchen cupboards. The service accommodates occupied properties and offers flexible booking options, ensuring homes in Hampshire receive meticulous attention to detail using eco-friendly cleaning solutions.
Commercial Cleaning
Tailored commercial cleaning services maintain professional environments in Hampshire businesses. Our COSHH-compliant cleaners perform daily maintenance tasks, restroom sanitisation, and office disinfection outside working hours to minimise disruption. The service includes stocking essentials like toilet paper and hand soap, with flexible contract terms requiring only one month's notice for termination, ensuring adaptability to changing business needs.
Carpet Cleaning
Professional carpet cleaning service utilises advanced equipment and stain treatment techniques for residential and commercial properties. Available as standalone bookings or part of deep/end-of-tenancy cleans, our technicians handle stairs, landings, and multiple room bookings with minimum three-item requirements. The process restores carpets to near-new condition through thorough shampooing and professional drying techniques.
Questions
Do you provide cleaning services in both domestic and commercial settings?
Yes, we offer comprehensive domestic cleaning for homes and commercial cleaning for offices across Hampshire, including Winchester and Southampton areas.
Can I request the same cleaner for every visit?
We prioritise assigning the same cleaner for consistency, but provide trained replacements when necessary, subject to client approval.
What payment methods do you accept?
We accept cash, bank transfers, and standing orders for both domestic and commercial cleaning services.
Are your cleaners trained and insured?
All our cleaners receive professional training and work under Public Liability Insurance, with individual insurance policies for added protection.
Do you offer trial cleaning sessions for new clients?
Yes, our 'Trial Visit' system allows new clients to book specific hours for initial assessment and customised cleaning plan development.
What areas do you cover?
We serve Winchester, Southampton, and surrounding Hampshire areas including Chandlers Ford, Hedge End, and Eastleigh.
