Business Details
14 Years
experience
Emergency
services
Professional Cleaning Services in London
ProLux Cleaning was established in 2012 as a small carpet cleaning company and has grown into one of London's most trusted cleaning service providers. Our journey began in Watford, where we focused on delivering exceptional carpet and sofa cleaning, and over the past decade, we have expanded our expertise to include a comprehensive range of services such as rug, mattress, upholstery, curtain, and car valeting cleaning. Our success is rooted in our commitment to quality, innovation, and customer satisfaction, supported by state-of-the-art equipment and eco-friendly cleaning solutions. Our team of certified professionals undergoes rigorous training to ensure they deliver top-tier service every time, combining technical expertise with a courteous and punctual approach.We pride ourselves on being members of prestigious industry associations such as the National Carpet Cleaners Association (NCCA), WoolSafe, BICSc, and The Federation of Master Cleaners, which underscores our dedication to maintaining the highest standards in the cleaning industry. Our mission is to exceed customer expectations by providing reliable, transparent, and environmentally responsible cleaning solutions across all London areas and beyond.
Services
Carpet Cleaning
Mattress Cleaning
Rug Cleaning
Upholstery Cleaning
Curtain Cleaning
Leather Sofa Cleaning
Car Valeting
Stairs Carpet Cleaning
Details
- Year established: 2012
Highlights and features
- Certified and insured cleaners with 15+ years of industry experience
- Transparent pricing with no hidden fees or extra charges
- Eco-friendly cleaning products safe for children and pets
- 24/7 emergency cleaning services available across London
- Award-winning customer service with 98% client satisfaction rate
Associations and certifications
- NCCA
- WoolSafe
- Checkatrade
- Trustatrader
- BICSc
- The Federation of Master Cleaners
What people say
Spotless results
Eco-friendly solutions
Professional staff
Timely service
Excellent value
Services
Carpet Cleaning
Our hot water extraction method removes deep-seated dirt, allergens, and stains from carpets using industrial-grade machines. Certified technicians apply eco-friendly solutions that are safe for families and pets while preserving carpet longevity. The process includes pre-treatment, steam cleaning, and Scotchgard protection upon request, leaving carpets refreshed and hygienic.
Mattress Cleaning
Professional mattress sanitization eliminates dust mites, bacteria, and odours through steam extraction. Our process includes pre-vacuuming, stain treatment, and optional protective coating application. Commercial-grade equipment ensures 90% moisture extraction, allowing rapid drying while restoring hygiene and extending mattress lifespan for residential and commercial clients.
Rug Cleaning
WoolSafe-certified technicians clean Persian, silk, wool, and synthetic rugs using temperature-controlled steam extraction. The process preserves fabric integrity while removing embedded contaminants. Specialised treatments address colour restoration and stain removal, with low-pressure techniques for delicate oriental rugs to maintain their aesthetic and structural quality.
Upholstery Cleaning
Deep steam cleaning restores fabric and leather upholstery using pH-balanced detergents. Our method removes grease, food stains, and pet odours while protecting fabric fibres. Certified technicians adjust water temperature and pressure according to material type, ensuring thorough sanitization without compromising upholstery texture or durability.
Curtain Cleaning
On-site curtain steam cleaning removes dust, pollen, and pollutants using adjustable-pressure equipment. The process includes pre-vacuuming, spot treatment, and optional stain protection application. Technicians handle delicate fabrics with care, ensuring minimal disruption to curtain structure while achieving hygienic results that enhance indoor air quality.
People
Desislava Valkanova
Marketing Team Leader
Marketing strategist with expertise in carpet cleaning industry promotion. Develops campaigns highlighting ProLux's technical excellence and customer-centric approach while managing brand visibility across London's competitive cleaning market.
George K. Georgiev
Sales Manager
Sales leader with seven years of experience driving ProLux's growth. Focuses on client relationship management and service optimisation, combining strategic vision with hands-on problem-solving to maintain high customer retention rates.
Samuil Enchev
Sales Representative
Five-year sales veteran known for exceptional client communication. Specialises in matching customer needs with ProLux's service portfolio while maintaining a 98% satisfaction rate through transparent consultation processes.
Milos
Cleaning Expert
Seven-year veteran with 6,412 completed cleans. Recognised for technical proficiency in stain removal and equipment operation, maintaining a 4.99/5 customer rating through consistent delivery of spotless results across London.
Marko
Cleaning Technician
Five-year specialist in curtain and rug restoration. Holds 4.96/5 rating from 5011 cleans, combining technical expertise with meticulous attention to fabric preservation during high-pressure commercial cleaning assignments.
Questions
What areas of London do you cover?
We serve all London areas including North, South, East, West, and Central London, with same-day service available across Greater London zones.
Are your cleaning products safe for children and pets?
Yes, we use Prochem's eco-friendly solutions that are 100% safe for families and animals, with WoolSafe-certified products for woolen materials.
How long does carpet drying take after cleaning?
Drying time typically ranges from 1-3 hours depending on room temperature and humidity, with commercial extraction removing 90% of moisture immediately.
Do you offer emergency cleaning services?
Yes, our 24/7 emergency service provides same-day carpet, mattress, and upholstery cleaning with no extra charges for weekends or bank holidays.
Can you remove pet urine stains from carpets?
Our deep steam extraction effectively treats pet stains using cold water pre-treatment to prevent setting, achieving 95% stain removal success rate.
What payment methods do you accept?
We accept credit/debit cards, online bank transfers, and cash payments with transparent pricing and no hidden fees.
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