Business Details
24 Years
experience
Professional Domestic Cleaning in Cambridge
Established in 2002, Belle Casa (Cambridge) (Cambridge) has built a reputation for delivering professional, reliable, and tailored domestic cleaning services to homes and small offices in the Cambridge area. As part of the nationwide Belle Casa (Cambridge) (Cambridge) Network, we combine local expertise with the strength of a trusted national brand. Our service focuses on regular weekly or fortnightly cleaning, ensuring consistency and quality through a rigorous vetting process for all housekeepers. Each cleaner is fully insured, reference-checked, and matched to clients based on specific needs, with a 14-day cooling-off period for added peace of mind. With nearly 80 experienced cleaners on our roster, we prioritise flexibility, allowing clients to adjust cleaning schedules and tasks as required.Our commitment to excellence is reflected in glowing testimonials from satisfied clients, many of whom return due to our attentive service and high standards. We maintain transparency in operations, offering clear pricing with no hidden fees, and ensure every housekeeper adheres to strict professionalism and reliability criteria. Our insurance coverage includes 10 million for housekeeper injuries, 2 million public liability, and 2 million accidental damage protection. By focusing on long-term relationships rather than one-off cleans, we aim to become an integral part of our clients' routines, providing a service that is both realistically priced and consistently dependable.
Services
Domestic Cleaning
Ironing Service
Housekeeper Matching
Insurance Coverage
Flexible Scheduling
Details
- Year established: 2002
Highlights and features
- Established in 2002 with a proven track record in domestic cleaning.
- Glowing testimonials from long-term Cambridge-based clients.
- 10 million insurance coverage for housekeepers and client properties.
- Fully reference-checked and vetted housekeepers with ID verification.
- Flexible scheduling with a 14-day cooling-off period.
What people say
Super reliable
High standard
Kind and thoughtful
Goes the extra mile
Excellent work
Services
Domestic Cleaning
Our domestic cleaning service provides regular weekly or fortnightly cleaning for homes, tailored to individual client needs. Housekeepers perform dusting, vacuuming, polishing, and appliance cleaning, with flexibility to adjust tasks per visit. All cleaners are fully insured and vetted for reliability.
Ironing Service
Available as part of our standard cleaning service, our ironing service is conducted at clients' homes using the same competitive hourly rate. Housekeepers handle all aspects of ironing, ensuring garments and linens are neatly pressed to client specifications.
Housekeeper Matching
We individually match housekeepers to clients based on specific requirements. A pre-start meeting ensures compatibility, with options to request a replacement if needed. This process prioritises long-term satisfaction and trust.
Insurance Coverage
Clients benefit from comprehensive insurance, including 10 million for housekeeper injuries, 2 million public liability, and 2 million accidental damage cover. This ensures peace of mind for both property owners and cleaning staff.
Flexible Scheduling
Clients can adjust cleaning schedules in 0.5-hour blocks, from a minimum of 2 hours weekly to up to 40 hours. This flexibility accommodates changing needs while maintaining consistent service quality.
People
Barry Turpin
Co-Founder
Barry Turpin co-founded Belle Casa (Cambridge) (Cambridge) in 2002, bringing extensive experience in domestic services. He oversees operations, ensuring adherence to high standards and client satisfaction across the Cambridge office.
Rachel Turpin
Co-Founder
Rachel Turpin, co-founder of Belle Casa (Cambridge) (Cambridge), has been instrumental in establishing the company's reputation for reliability. She focuses on housekeeper vetting and client relations, leveraging her expertise in service management.
Questions
What services does Belle Casa (Cambridge) (Cambridge) (Cambridge) offer?
We provide regular weekly or fortnightly domestic cleaning and ironing services for homes and small offices in Cambridge, tailored to client preferences.
Are housekeepers insured?
Yes, all housekeepers are covered by £10 million insurance against injury, £2 million public liability, and £2 million accidental damage protection.
How are housekeepers vetted?
Housekeepers undergo reference checks, ID verification (including NI number and passport), and are selected for reliability and experience before joining our team.
Can I change my cleaning schedule?
Yes, schedules can be adjusted in 0.5-hour blocks, from 2 hours weekly to up to 40 hours, to suit your evolving needs.
What if I'm not satisfied with my housekeeper?
We offer a 14-day cooling-off period and can arrange a replacement housekeeper if you're not fully satisfied with the initial match.
Reviews (4)
Louisa Matheson
Feb 27, 2023
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Belle Casa kindly sorted me out with a new cleaner when my old one moved away. My new cleaner does a fantastic job, so I'm really pleased.
Zoe Woods
Jan 18, 2023
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I have worked for Belle casa for a few months now and Steph and the team have always been amazing . An all round great company and always helps me if have a queries or even just any general enquiries. Would definitely recommend
Aleksandar Dragojevic
Dec 12, 2022
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We have been using Belle Casa for around 2 years now. The housekeepers they send were responsible and professional. We would always get temporary replacement cleaners even on short notice when we needed them.
Lucy West
Nov 15, 2022
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I started working for Bella casa this year. I was needing extra work and so I got in touch. I had a quick reply from Steph who helped me with my application and got me started straight away once all paperwork was complete. Bella casa was super quick with finding me
clients. They helped with keeping clients close to me as I didnt want to travel to far. Great communication and helpful when help is needed. Highly recommended working for Bella casa
clients. They helped with keeping clients close to me as I didnt want to travel to far. Great communication and helpful when help is needed. Highly recommended working for Bella casa