Business Details
23 Years
experience
Emergency
services
Your Trusted Carpet Cleaning Experts in London
Ethos Carpet Care Carpet Care was founded in 2003 by Dasos Gonnella and his brother Nick, driven by a vision to address the lack of ethical, professional carpet and upholstery cleaning services in London. With over two decades of combined industry experience since 1999, we prioritise continuous training and industry certifications, including WoolSafe Approval and NCCA membership, to ensure cutting-edge techniques and safety standards. Our commitment to excellence is reflected in our state-of-the-art equipment, regular maintenance, and a client-centric approach that treats every customer as a valued partner.We specialise in restoring natural wool and silk rugs, certified as Master Rug Cleaners, and offer allergy relief solutions like Promite to enhance indoor health. Our 100% satisfaction guarantee underscores our confidence in delivering results that exceed expectations, backed by comprehensive insurance and a reputation for reliability. Customer testimonials highlight our professionalism, attention to detail, and transformative cleaning outcomes, making us a trusted name in London and the Home Counties.
Services
Carpet Cleaning
Upholstery Cleaning
Rug Cleaning
Leather Cleaning
Stone Cleaning
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience in professional carpet and rug cleaning.
- Our 100% satisfaction guarantee ensures free re-cleaning if results are unsatisfactory.
- Certified Master Rug Cleaners with specialist training in Dallas, Texas.
- We use safe, pet- and allergy-friendly cleaning methods and products.
- Awarded Which? Trusted Trader status for exceptional customer service.
Associations and certifications
- NCCA
- WoolSafe Approved
- English Heritage Approved
- Which? Trusted Trader
- Master Rug Cleaner Certified
What people say
Brilliant results
Prompt service
Professional approach
100% happy
Would use again
Services
Carpet Cleaning
Our truck-mounted carpet cleaning system delivers superior results using hot water extraction. This method ensures deep cleaning, faster drying, and waste removal, ideal for maintaining healthy indoor environments. We specialise in restoring high-quality wool carpets while adhering to safety standards for pets and allergy sufferers.
Rug Cleaning
Professional rug cleaning includes dry soil removal, colour stabilisation, and full immersion washing. We handle delicate silk and wool rugs with care, offering free pick-up and delivery across the UK. Our Master Rug Cleaner certification guarantees expert restoration to near-new condition.
Upholstery Cleaning
We clean 'dry clean only' upholstery fabrics on-site using tailored methods for each material. Our process includes fabric protection application to extend lifespan and maintain appearance, ensuring safe, thorough results for sofas, chairs, and other furnishings.
Leather Cleaning
Our leather cleaning service removes stains and replenishes oils to restore softness and durability. Using industry-approved products, we protect against wear and spills while providing care tips to maintain your leather furniture's longevity and aesthetic appeal.
Stone Cleaning
We restore marble, slate, and ceramic surfaces using advanced polishing compounds and grout cleaning techniques. Our service includes sealing options to protect against future staining, ensuring stone floors and worktops retain their natural beauty and resilience.
People
Dasos Gonnella
Director
Dasos Gonnella co-founded Ethos Carpet Care Carpet Care in 2003 after identifying a gap in ethical cleaning services. With over 20 years in the industry, he is a certified Master Rug Cleaner and WoolSafe Approved expert, dedicated to training and customer satisfaction.
Questions
What areas do you serve?
We operate throughout London and the Home Counties, with free pick-up and delivery for rug cleaning across the UK.
Do you offer a satisfaction guarantee?
Yes, our 100% money-back guarantee ensures free re-cleaning if you're not fully satisfied with the results.
Are your cleaning methods safe for pets and children?
All our products are non-toxic and safe for pets, children, and allergy sufferers, with no damage to delicate fabrics.
Can you clean 'dry clean only' upholstery?
Yes, we specialise in on-site cleaning of 'dry clean only' fabrics using tailored, safe techniques.
What accreditations do you hold?
We are WoolSafe Approved, NCCA members, English Heritage Approved, and Which? Trusted Traders, with Master Rug Cleaner certification.
Do you provide emergency services?
Yes, our 24/7 emergency service ensures prompt assistance for urgent cleaning needs.
