Business Details
39 Years
experience
Emergency
services
Professional Carpet & Floor Cleaning Services in Surrey
Established in 1987, Ambassador Cleaning Specialists have built a reputation as a trusted family-run business delivering premium cleaning solutions across Surrey, Hampshire, and West Sussex. As members of the National Carpet Cleaners Association (NCCA) and certified by the Institute of Inspection, Cleaning and Certification (IICRC) and Woolsafe, we combine 40 years of expertise with industry-leading training from NuLife in Manchester. Our team utilises advanced truck-mounted equipment and eco-friendly methods to provide deep cleaning for carpets, upholstery, rugs, and all hard flooring types, including stone, tile, and wood.We guarantee satisfaction with every service, offering free re-cleans if required, and maintain comprehensive insurance coverage for complete client peace of mind. Our commitment to combining modern efficiency with traditional values of politeness and attention to detail has earned us consistently positive customer feedback and long-term partnerships with NHS facilities, local councils, and private clients.
Services
Carpet Cleaning
Upholstery Cleaning
Floor Polishing
Rug Cleaning
End of Tenancy Cleans
Stone Floor Restoration
Curtain Cleaning
Mattress Sanitisation
Commercial Cleaning
Wood Floor Refinishing
Details
- Year established: 1987
Highlights and features
- 40 years' specialist experience in carpet and floor cleaning
- NCCA membership with guaranteed service standards
- IICRC and Woolsafe certified cleaning processes
- 24/7 emergency spillage response service available
- Eco-friendly, child and pet-safe cleaning solutions
Associations and certifications
- National Carpet Cleaners Association
- IICRC
- Woolsafe
What people say
Outstanding service
Highly recommend
Clean and fresh
Safe for pets
Best value
Services
Carpet Cleaning
Our deep carpet cleaning uses powerful truck-mounted equipment and hot water extraction to remove deep-seated dirt and stains. We safely clean all carpet types including wool, nylon, and polypropylene while applying protective treatments like Scotchgard. With 40 years' experience, we guarantee complete stain removal and rapid drying times under one hour using eco-friendly solutions.
Upholstery Cleaning
We clean all upholstery fabrics including delicate materials like Alcantara and Draylon using gentle yet effective methods. Our process removes years of built-up soil while preserving fabric integrity. Leather cleaning includes colour-fastness testing, mechanical buffing, and oil restoration. All treatments include protective coatings to extend fabric life and resist future staining.
Stone Floor Restoration
Our specialists restore stone, tile, and vinyl floors using diamond polishing and honing techniques. We remove ingrained marks, repair grout, and apply protective seals that enhance natural colours. Services include Amtico/Karndean maintenance, travertine hole filling, and granite/marble restoration with options for matt, satin, or gloss finishes.
End of Tenancy Cleans
We provide comprehensive end-of-tenancy cleaning services meeting letting agent standards. Our team cleans carpets, curtains, ovens, windows, and all surfaces to ensure hassle-free checkouts. Services include deep cleaning of kitchens, bathrooms, and living areas with flexible scheduling to accommodate move-out deadlines.
Commercial Cleaning
We offer contract cleaning services for offices, surgeries, and retail spaces with CQC-approved methods. Our services include daily/weekly cleaning schedules, carpet and floor maintenance, and window cleaning. We supply office disposables and provide precision cleaning plans with performance monitoring for businesses in Surrey and surrounding areas.
People
Ben Parsons
Director
With over 35 years in the cleaning industry, Ben Parsons leads Ambassador Cleaning Specialists with a commitment to quality and customer satisfaction. He ensures all technicians receive NuLife training and maintains the company's NCCA membership standards. Ben personally oversees emergency service responses and quality control.
Questions
What areas do you cover?
We serve Surrey, Hampshire, and West Sussex including Guildford, Chichester, and Petersfield. Our technicians cover both residential and commercial properties across these counties.
Are your cleaning products safe for children and pets?
All our solutions are non-toxic and child/pet-safe, with specific formulations approved by Woolsafe and IICRC standards for sensitive environments.
Do you offer emergency cleaning services?
Yes, our director provides 24/7 emergency response for spillages, stains, and flood damage affecting carpets, floors, and soft furnishings.
What accreditations do you hold?
We are NCCA members, IICRC-certified, and Woolsafe-approved, with industry-recognised training from NuLife in Manchester for all cleaning processes.
Can you clean delicate rugs?
Yes, we specialise in oriental rug cleaning using gentle processes that preserve dyes and fibres, with workshop facilities for specialist treatments.
Do you guarantee your work?
We offer a 100% satisfaction guarantee - if you're not completely satisfied with our cleaning, we'll re-clean the area free of charge.
