Business Details
12 Years
experience
Award-Winning Commercial Cleaning Services in Swansea
ServiceMaster Swansea is a multi-award-winning commercial cleaning company with over 18 years of local expertise and 60 years of national experience. As part of the global ServiceMaster network, we combine the strength of a trusted international brand with the agility of a locally owned franchise. Our team delivers tailored cleaning solutions for offices, industrial units, healthcare facilities, retail spaces, and educational institutions across South Wales.We prioritise client satisfaction through flexible scheduling, regular contract audits, and a commitment to health and safety standards. Our long-standing relationships with over 100 loyal clients reflect our dedication to quality, transparency, and continuous improvement. With over 150 trained staff members, we ensure every project benefits from proven expertise, cutting-edge equipment, and a personal touch that sets us apart in the industry.
Services
Office Cleaning
Industrial Cleaning
Healthcare Cleaning
Retail Cleaning
School Cleaning
Details
- Year established: 2014
Highlights and features
- We have over 18 years of experience in commercial cleaning across Swansea and South Wales
- Our team follows strict infection control procedures for healthcare facilities
- We offer flexible cleaning schedules to suit business needs
- All staff use remote workforce monitoring for accountability
- We provide regular contract management audits and KPI reports
What people say
Personal touch
Responsive
High standards
Professional service
Excellent work
Services
Office Cleaning
Our office cleaning service maintains hygienic, professional workspaces through tailored schedules and certified cleaning protocols. We cater to businesses of all sizes, from small offices to large corporate buildings, ensuring compliance with health standards while minimising disruption to daily operations. Our approach combines experienced staff, modern equipment, and regular quality checks to deliver consistently spotless environments.
Industrial Cleaning
Specialised industrial cleaning addresses large-scale facilities including factories, warehouses, and manufacturing plants. Our team handles high-traffic areas, machinery surrounds, and amenity spaces using industrial-grade equipment and COSHH-compliant products. We adapt to operational hours while maintaining rigorous safety standards, ensuring clean, compliant environments that support productivity and staff wellbeing.
Healthcare Cleaning
Healthcare facility cleaning follows strict infection control procedures aligned with CQC requirements. Our trained staff use colour-coded systems and hospital-grade disinfectants to maintain sterile conditions in GP surgeries, dental practices, and medical centres. We prioritise patient safety through thorough cleaning of clinical areas, waiting rooms, and high-touch surfaces while respecting confidentiality and operational needs.
Retail Cleaning
Retail cleaning services maintain welcoming environments for shops, shopping centres, and commercial retail spaces. We work outside trading hours to clean floors, windows, and customer areas while ensuring safety signage and waste management comply with regulations. Our staff adapt to seasonal demands and special events, helping businesses present polished, inviting spaces that enhance customer experiences.
School Cleaning
School cleaning services focus on creating safe, hygienic learning environments through DBS-checked staff and child-safe cleaning products. We handle classrooms, corridors, toilets, and dining areas with minimal disruption to timetables, prioritising high-traffic zones and exam periods. Our team supports Ofsted compliance through thorough cleaning schedules and regular communication with school administrators.
People
Jayne Gethin
Managing Director
With over 18 years leading ServiceMaster Swansea, Jayne Gethin has grown the business to serve 100+ commercial clients across South Wales. Her hands-on approach and commitment to quality have earned multiple industry awards, while her focus on staff development maintains a 150-strong team with 90% retention since 2014.
Questions
What commercial cleaning services do you offer?
We provide office, industrial, healthcare, retail, and school cleaning services across South Wales. Our solutions include daily maintenance, deep cleaning, and compliance-focused hygiene protocols tailored to client requirements.
Which areas do you cover?
We service Swansea, Carmarthen, Bridgend, Neath, Port Talbot, Llanelli, Merthyr Tydfil, and Pembrokeshire. Our central location near M4 junction 43 enables efficient coverage of South West Wales.
Are your staff certified and insured?
All cleaning operatives receive regular health and safety training. We provide full insurance documentation, COSHH information, and risk assessments through our secure client portal for complete transparency.
How do you ensure cleaning quality?
We conduct management audits every six weeks, use remote workforce monitoring (EziTracker), and maintain daily communication channels with clients. Our KPI reports measure performance against agreed standards for continuous improvement.
Can you accommodate flexible cleaning schedules?
Yes, we adapt to client needs with early morning, evening, or weekend cleans. Our contracts include 30-day termination periods, allowing flexibility without long-term commitments while maintaining service consistency.
How do you handle client feedback?
We operate a responsive feedback system with dedicated contract managers. Issues are resolved promptly through daily communication logs, scheduled audits, and a personal approach that has maintained 90% client retention since 2014.
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