Business Details
23 Years
experience
Emergency
services
Expert Mattress & Carpet Cleaning Services
Established in 2003, Silent Mites has built a reputation as a trusted provider of professional mattress cleaning, dust mite removal, and carpet/upholstery cleaning services across London and the Home Counties. Our team utilises British Standard-approved products and advanced techniques to deliver hygienic, long-lasting results tailored to clients' needs. With expertise in tackling stains, allergens, and odours, we prioritise customer satisfaction through competitive pricing and a commitment to quality. As seen on BBC's The One Show, we combine industry-leading knowledge with practical solutions to address common household challenges.Our specialists undergo rigorous training, ensuring every service adheres to the highest standards of cleanliness and safety. We serve both residential and commercial clients, offering flexible scheduling options to accommodate busy lifestyles. Our transparent approach includes free consultations and dust tests, empowering customers to make informed decisions about their cleaning requirements. Backed by over two decades of experience, we continue to innovate while maintaining the personal touch that has defined our service since inception.
Services
Mattress Cleaning
Dust Mite Removal
Carpet Cleaning
Upholstery Cleaning
Stain Removal
Allergen Treatment
Odour Elimination
Pet Accident Cleanup
Commercial Cleaning
Urgent Appointments
Details
- Year established: 2003
Highlights and features
- We have appeared on BBC's The One Show demonstrating industry expertise
- Pioneered dry, organic dust mite removal methods since 2003
- Offer 24/7 emergency response for urgent cleaning requirements
- Provide free mattress dust testing and post-treatment consultations
- Maintain consistent service quality across London and Home Counties
What people say
Immediate allergy relief
Professional and reliable
Excellent stain removal
Competitive pricing
Thorough cleaning process
Services
Mattress Cleaning
Our professional mattress cleaning service utilises high-powered equipment to remove deep-seated contaminants. We employ a 5-step process that includes vibration extraction, enzyme treatment, and pH balancing to eliminate stains and odours. Specialising in memory foam and sprung mattresses, we restore hygiene levels while preserving material integrity. Customers benefit from immediate allergen reduction and extended mattress lifespan through our thorough cleaning methodology.
Dust Mite Removal
This organic dust mite treatment combines UV-C light technology with HEPA filtration to capture 99.97% of particles. Our dry process neutralises allergens without moisture introduction, providing 6-12 months of relief. The treatment extends to duvets, pillows, and upholstery, offering comprehensive allergen management. Customers receive free dust testing and post-treatment consultation to maximise effectiveness.
Carpet Cleaning
Using Woolsafe-approved solutions, our carpet cleaning service combines pre-vacuuming with high-pressure rinsing to remove embedded dirt. The twin-vacuum extraction minimises drying time while preserving carpet texture. Technicians address specific stains through targeted treatments, restoring appearance and hygiene levels. The process includes pile alignment for uniform finish and extends carpet longevity through deep cleaning cycles.
Upholstery Cleaning
This service applies carpet cleaning principles to fabric and leather furnishings. Our methods remove stubborn stains while maintaining material integrity. The virtually dry technique allows immediate use post-treatment. Technicians handle delicate fabrics with specialist care, addressing oil-based and water-soluble stains. The process maintains furniture aesthetics while improving indoor air quality through deep contaminant removal.
Stain Removal
Specialising in accident-related stains, our technicians use pH-specific solutions for urine, blood, and sweat removal. The deep-cleaning process targets both visible stains and residual odours. Multiple treatment cycles ensure maximum effectiveness, particularly for memory foam materials. Customers benefit from immediate odour elimination and stain reduction, with results often resembling new mattress conditions when treated promptly.
People
Gary
Owner Operator
Gary has provided professional cleaning services for over 20 years, specialising in mattress and carpet treatments. His expertise includes allergen removal and stain elimination techniques demonstrated on BBC's The One Show. He personally conducts treatments ensuring consistent quality across London and surrounding areas.
Questions
What areas do you cover?
We serve all London boroughs plus Surrey, Hertfordshire, Middlesex, and Essex. Our technicians can reach most locations within 24 hours of booking confirmation.
Do you offer emergency services?
Yes, we provide urgent response for accident-related cleaning with appointments available 7am-10:30pm daily. Emergency callouts incur no additional charges.
Can you guarantee allergen removal?
While we cannot guarantee medical outcomes, our proven treatment reduces dust mite populations by 90-95% with immediate effects on allergy symptoms reported by 85% of customers.
What payment methods do you accept?
We accept cash, bank transfers, and major debit/credit cards. Payment terms for commercial clients available upon request and subject to prior agreement.
How long does treatment take?
Single mattress treatment takes 45-60 minutes. Full upholstery and carpet cleaning jobs typically require 2-4 hours depending on property size and contamination level.
Do you offer guarantees?
We guarantee complete satisfaction with our workmanship. While we cannot offer medical guarantees for allergen effects, repeat treatments within 6 months receive 50% discount.
