Business Details
22 Years
experience
Your Trusted Partner for Commercial Cleaning & Facilities Management
Solution Services has been delivering professional commercial cleaning and facilities management solutions for over 30 years. Established in 2004, our company has grown from a small operation to an industrial-scale enterprise serving Warwickshire and Leicestershire. We hold ISO 9001 certification and maintain active memberships with BICSc and the Federation of Small Businesses, ensuring our practices align with the highest industry standards. Our team of dedicated cleaning operatives forms the backbone of our success, supported by comprehensive training and a company culture that prioritises staff welfare and professional development.We operate with core values of reliability, professionalism, accountability, and integrity, which guide every aspect of our service delivery. Unlike many competitors, we offer flexible contract terms with a minimal 3-month commitment, demonstrating confidence in our service quality. Our client-centric approach combines technical expertise with tailored solutions, ensuring each business receives customised cleaning and maintenance services that address their specific operational needs while maintaining strict health and safety compliance.
Services
Commercial Cleaning
Facilities Management
Warehouse Cleaning
Janitorial Supplies
School Cleaning
Washroom Services
Details
- Year established: 2004
Highlights and features
- 30+ years of commercial cleaning expertise across multiple sectors
- ISO 9001 certified quality management systems
- Flexible 3-month contract terms with no long-term tie-ins
- GPS attendance tracking for service verification
- Customised cleaning solutions for diverse business requirements
Associations and certifications
- ISO 9001
- BICSc
- FSB
What people say
Excellent customer service
Proactive approach
Reliable and professional
Tailored solutions
Long-standing partnership
Services
Commercial Cleaning
Our commercial cleaning services combine technical expertise with flexible scheduling to maintain pristine work environments. Trained operatives use environmentally friendly products and advanced equipment to deliver consistent results across offices, industrial facilities, and healthcare settings. We implement quality audits and GPS tracking to ensure compliance with ISO 9001 standards while accommodating client-specific requirements through customised cleaning schedules.
Facilities Management
Comprehensive facilities management covering both soft and hard services for commercial properties. Our solutions include plumbing, electrical work, window cleaning, grounds maintenance, and specialist equipment servicing. We provide single-point accountability through integrated management systems, ensuring seamless coordination of maintenance activities while maintaining compliance with health and safety regulations across multiple site types.
Warehouse Cleaning
Specialised cleaning solutions for high-traffic warehouse environments using industrial-grade equipment and safety-compliant methodologies. Our services include floor scrubbing, high-level cleaning, and staff facility maintenance performed by operatives trained in warehouse-specific health and safety protocols. We implement flexible scheduling to minimise operational disruption while maintaining strict compliance with industry regulations.
Janitorial Supplies
Supply of premium janitorial products including dispensers, cleaning chemicals, and hygiene consumables sourced from trusted manufacturers. We offer free site surveys to recommend optimal product selections and provide training on equipment usage. Our delivery service covers Rugby and surrounding areas with competitive pricing and comprehensive COSHH compliance documentation.
Washroom Services
Complete washroom maintenance solutions featuring soap dispensers, sanitary units, air freshening systems, and waste management. Our trained technicians ensure continuous supply of consumables while maintaining hygiene standards through regular servicing. We provide equipment installation and maintenance alongside consumable replenishment to guarantee operational readiness across commercial facilities.
People
Sarah Parrin
Director
Founder with 30+ years' industry experience, specialising in business growth and client relations. Oversees company operations while maintaining hands-on involvement in strategic development and staff training initiatives.
Aroldo Calado
Finance Manager
Qualified in leadership and management with financial expertise. Progressed from cleaning operative to finance role through internal promotion, bringing practical business understanding to financial operations.
Stacee Callaghan
HR Manager
Level 3 Team Leading qualified HR professional managing employment law compliance and staff development. Ensures TUPE regulation adherence while maintaining positive employee relations across operational teams.
Kate Hutt
Contracts Manager
Level 3 Management qualified contracts specialist overseeing site operations and staff training. Coordinates client requirements with service delivery while maintaining quality assurance standards across all contracts.
Steven Leadbetter
Facilities Manager
PAT tester and level 2 plumber managing building systems and fleet maintenance. Provides technical expertise for machinery training and IT infrastructure while ensuring facility compliance with safety regulations.
Questions
What areas do you cover?
We operate within a 30-mile radius of Rugby covering Warwickshire and Leicestershire including Coventry, Hinckley, Leicester, and Solihull.
Are you ISO certified?
Yes, we hold ISO 9001 certification for quality management systems and maintain active BICSc and FSB memberships.
What contract terms do you offer?
We provide flexible contracts with a minimum 3-month commitment and no long-term tie-ins, allowing cancellation at any time.
Do you provide emergency cleaning services?
While we don't offer 24/7 emergency services, we prioritise urgent requests and typically respond on the same day.
Can you supply janitorial products?
Yes, we supply and deliver cleaning consumables and equipment across our service area with free delivery for qualifying orders.
How do you ensure service quality?
We implement GPS attendance tracking, regular quality audits, and staff training programs to maintain consistent service standards.
